The Maynard Hotel | B & B Scarborough | Accomodation and Hotels
Terms and Conditions at The Maynard Hotel
Reservations/Confirmations
All accommodation reservations must be confirmed on time of booking by either a valid credit card deposit or full pre payment. By issuing the credit card details the booker is giving The Maynard permission to take payment from the card if a reservation is cancelled or if an account is left unpaid. The Maynard does not hold provisional bookings. Once a reservation has been confirmed, where possible The Maynard will confirm the reservation back in writing via letter or email. If a sofa bed or cot is required then an additional charge will levied per the current published tariff.
Bedroom Rates
All rates quoted at time are subject to availability, seasons & time of year, The Maynard have the right to change and/or amend rates as we see fit. 2009 Rates will be subject to annual increase and local events.
Check out
We ask that guests vacate their room by 10.00am on the day of departure; if you wish to extend your departure time up to 12noon for a supplement of £15, or 6pm for only £30, all subject to availability on the morning of departure.
Check In
Check in is before 1pm or after 4pm on the day of arrival. With regard to group bookings it is the responsibility of the booker to inform all of their guests of the check in time. On check in a credit card number will be requested from all guests
Lost Property
Property left at The Maynard will be kept for one week and then disposed of.
Returned Items
Items left at The Maynard will be returned by request to the owner on reciept of a minimum £12.00 cheque made payable to Maynard Hotel for postage & packing.
Foreign Currency
The Maynard does not accept or exchange any foreign currency
Cash Back
The Maynard offers a cash back facility with any credit or debit card
Cancellation by the Guest for bookings
Cancellation before 6pm, 2 weeks before arrival—lose of deposit
Cancellation after the above time—Full payment of the total cost minus the deposit.
Cancellation Insurance
We recommend a holiday cancellation insurance policy, which covers cancellation through illness, accidents etc…
Cancellation by The Maynard
The Maynard shall have the right at any time (giving such notice as possible to the guest) to cancel the accommodation without recourse or liability to the guest for any loss, damage or changes caused by circumstances outside its control including, without limitation, an "Act of God", war or the threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or nuclear disasters, extreme weather conditions or other event or circumstances which were unusual and unforeseeable and the consequences of which could not have been avoided even if all due care had been exercised.
Cheques
All cheques should be made payable to Maynard Hotel. If you are paying your account by cheque you must present a cheque guarantee card which must cover the full amount of the cheque otherwise the cheque will not be accepted as payment.
Health & Safety
The Guests using the facilities at The Maynard must comply with all the regulations concerning licensing, fire, health and safety.
Credit Card
The Maynard only accepts the following valid credit cards, MasterCard, Visa, Switch/Maestro & American Express. If you are wishing to use a credit card to guarantee your reservation the card must not expire before the arrival date. Please note credit cards attract a 3% charge.
CCTV
In the public areas of The Maynard and some staff areas CCTV is in operation and video recordings may be made. This activity is carried out for security and service reasons for the better management of The Maynard and security for all its Clients and staff.
Data Protection Policy
The Maynard is committed to protecting (i) the privacy of its customers; and (ii) the confidentiality of the information provided to it by customers. Your personal details will not be sold on or passed on to third parties.
Terms Are Before Commission
Unless otherwise indicated in writing all rates are the VAT inclusive rates after any commission charges has been applied. (I.e. quoted rates are the rate the Company receives payment for)
Relaxation Of Terms & Conditions
The Maynard may relax any of the aforementioned terms and conditions without prejudicing the right to subsequently strictly enforce them.